Legal notice

Supplier details

This website is owned and operated by Ultra 360, a retailer of running, trail and adventure equipment, trading from 30 Louw Wepener, Bloemfontein, Free State, 9301, South Africa.

Contact Email: gerhard@ultra360.co.za Telephone: +27 82 770 7770 Website: www.ultra360.co.za

Nature of business

Retail sale of running and adventure footwear, apparel, nutrition and accessories, both in-store and online.

Goods and pricing

Full descriptions, specifications and prices of goods are displayed on each product page. All prices are in South African Rand and include VAT where applicable. Delivery costs are shown separately at checkout and are set out in our Shipping Policy.

Payment

Payment is made securely at checkout through our payment providers. Card details are handled by the payment provider and are not stored by Ultra 360.

Your rights

Our Return and Refund Policy sets out your right to cancel an online transaction within 7 days of delivery under the Electronic Communications and Transactions Act, and your rights in respect of defective goods under the Consumer Protection Act.

Dispute resolution and complaints

If you have a complaint, contact us first at gerhard@ultra360.co.za and we'll do our best to resolve it directly. Complaints that can't be resolved may be referred to the National Consumer Commission.

Governing law

The laws of the Republic of South Africa apply to all transactions concluded through this website.